Refund Policy

This policy applies to the Pro subscription ($7.99/month). The free tier costs nothing and nothing here applies to it.

1. Subscriptions

Subscriptions are billed in advance and renew automatically. You can cancel at any time; cancellation takes effect at the end of the period you have paid for, and you keep Pro access until then. Cancel before your renewal date to avoid the next charge.

2. Refunds

If something went wrong with your payment, the service, or the upgrade experience, email support@linguavincolata.com within 14 days of the charge. We will refund:

• charges made in error (double charges, billing after cancellation);
• the most recent charge if the service was materially unavailable for an extended period;
• the most recent charge if the product did not work as described on the pricing page.

Refunds are issued to the original payment method via Stripe and typically appear within 5–10 business days.

3. No partial refunds

Because access continues to the end of a paid period after cancellation, we do not issue partial refunds for unused time in a period. There are no free trials — the free tier is the way to try the product, so nothing is charged before you choose to subscribe.

4. How to request a refund

Email support@linguavincolata.com with the email address on your account and the date of the charge. We respond within 3 business days.