Account Deletion

How to delete your account

You can delete your account yourself, at any time, without contacting anyone:

1. Sign in to the app.
2. Open Settings in the top navigation.
3. Scroll to Danger zone, type DELETE to confirm, and press “Delete my account”.

Deleting your account from your sign-in provider's profile menu works too — our systems complete the same deletion automatically when they receive that notification.

What is deleted immediately

• Your sign-in account and profile (handled by Clerk)
• All conversations and messages, including cached audio of AI replies
• Your word bank and grammar unlocks
• Your subscription — cancelled immediately so you are never charged again, and your payment record with Stripe
• Any guest-trial session linked to you

What is retained, and why

Two kinds of records survive deletion in anonymised form, with the link to you removed (set to null):

• Usage records — counts of AI tokens consumed and actions performed, used for abuse prevention and cost accounting.
• Credit ledger rows — the +1/−1 accounting of message credits, used to prevent abuse of free allowances.

These rows contain no personal data — no email, no name, no message contents — only counts and timestamps, and cannot be linked back to you after deletion.

For Google Play users

This service has no in-app purchases; subscriptions are managed on the web. Deleting your account as above also removes any data the mobile app accessed. To request deletion without signing in, email support@linguavincolata.com from the address on your account.

Questions

Anything unclear: support@linguavincolata.com.